About Lucky Logic
Your trusted partner for seamless residential & small business IT solutions in Sydney's Sutherland Shire and greater Sydney area.
Our Story
Lucky Logic was founded out of a genuine passion for technology and a desire to help people get the most from their digital lives. Our founder has over 15 years of experience working with some of Australia's leading IT companies, gaining expertise in both hardware and software, as well as hands-on technical support. This extensive background has shaped our unique approach to residential IT. We combine professional knowledge with a personal touch, ensuring that every client receives solutions tailored to their needs. Our story is one of continuous learning, dedication, and a commitment to making technology accessible and stress-free for everyone.
What Makes Us Boutique?
What sets Lucky Logic apart is our boutique approach to IT support. Unlike large, impersonal providers, we take the time to listen to your concerns and understand your unique situation. Whether you need help on-site or remotely, we tailor our solutions to fit your specific requirements. Our goal is to build lasting relationships with our clients, founded on trust, attention to detail, and genuine care. We believe that great service means being available when you need us, communicating clearly, and always putting your needs first.
A Needed Solution
In 2024, we identified a significant gap in the market for high-quality IT support tailored to both homes and small businesses. While larger companies often have access to dedicated IT teams, many households, home offices, and small businesses struggle to find reliable and trustworthy help. Lucky Logic was created to fill this void. Our services are designed specifically for Sydney homes and small businesses, providing expert assistance with everything from network setup to device troubleshooting. We understand the unique challenges faced by residential clients and small business owners alike, and we're committed to delivering solutions that are both effective and easy to understand.
Your Security, Our Priority
Your security is at the heart of everything we do. In today's digital world, threats like scams, phishing, and online fraud are more prevalent than ever. We take these concerns seriously and make your safety our top priority. Whether we are assisting you in person or providing remote support, we use best practices to protect your data and privacy. We stay up to date with the latest security trends and ensure that you are informed and empowered to keep your technology safe. Our commitment is to give you peace of mind, knowing that your digital life is in good hands.
Our Services
We offer a comprehensive range of home technology services to simplify, secure, and enhance your digital experience. Our team is dedicated to providing clear, effective solutions for every aspect of your home IT needs:
- Wi-Fi setup and optimisation: including router configuration and troubleshooting with your internet provider. We help ensure strong, reliable coverage throughout your home.
- Laptop and desktop repairs, custom computer builds: sourcing of quality parts tailored to your needs. We keep your devices running smoothly and efficiently.
- Windows operating system installation, virus and malware removal: ongoing software troubleshooting. We make sure your systems are secure and up to date.
- Support for smart home devices and home automation: helping you get the most out of your connected lifestyle. Please note this service is offered within a limited scope, but we are happy to advise on compatibility and setup.
Insurance
Your Peace of Mind
We understand that inviting someone into your home or handing over your devices takes trust, so we take that responsibility seriously.
Lucky Logic is fully insured, including:
- Public & Product Liability, AUD $5 million (AUD $5,000,000)
Our goal is simple: Help you feel confident, supported, and sorted when it comes to anything tech.
A Certificate of Currency can be produced on request.